Budget Car Rental — Car Rental in Hamilton

Reviews of Budget Car Rental

• Cody

  Added 2016.09.11

  Always use budget and this locations. Friendly services, good rates.
• Aaron

  Added 2014.09.04

  They take the pain out of renting. Vehicles are always clean. Great people work here.
• Jake

  Added 2014.05.18

  Having picked up a car at Toronto airport that stank of smoke, I was desperate to swap. The team here could not have been more helpful making a quick and easy swap so we could get on with our holiday. THANKS!
• Jacob

  Added 2013.09.20

  Booked a car for 10 days (July 2017) via the corporate website, and did so over a week in advance. Despite what Budget Corporate office claims, these guys do not offer an airport shuttle to YHM. I found that out only after we had landed, and finally managed to get the local branch to answer their phone a full 20 minutes after they were supposed to have been opened / the start of my reservation period (8am). The local branch did not apologize for the confusion or help me pay for a hugely overpriced taxi. Upon arrival at their branch there was no one manning the front desk and I had to go into the garage to get someone to assist me. Then I was told my car was not ready and I had to wait another 20 minutes. Once it was ready it was suggested that I sign the pre-inspection report without even seeing the car first, and they seemed upset that I refused to do so. Needless to say my inspection was quite meticulous and a took many photos. Less than a minute after taking the car off the lot it started giving me a low tire pressure warning, which I took photos/videos of and after which I immediately returned it to the lot. Of course they did not have an air compressor to top it back up, and they suggested I go find someplace myself. Eventually, after having to refill the tire multiple times per day I discovered there was a screw in the tread of the tire. Upon informing them (the local branch) of this they did not accept any responsibility for this, just told me to keep topping it up and they even suggested they would be holding me responsible for the repair. This led to a argument upon the return of the car and I had to provide a time-stamped video records of the initial and subsequent low air pressure warnings before they backed down. Would give 1 star review if not for the low price.
• Emily

  Added 2013.09.10

  Excellent customer service. Ish was very helpful. Highly recommended.