Discount Car Truck Rentals — Car Rental in Hamilton

Reviews of Discount Car Truck Rentals

• Alexander

  Added 2016.08.07

  Major rentals accept debit
• Matthew

  Added 2016.06.04

  Terrific service from these guys. After a branch crashed through my windshield just before the start of the long weekend they were able to get me into a vehicle in no time flat. I was due to work all weekend (12 hr shifts) and they did a great job being able to get me into a car. Terrific job by all!! Thank you so much to all the staff.
• Hunter

  Added 2016.02.17

  The car they rented me had an expired sticker. How does that even happen when vehicles are the central focus of your business?!
• Elijah

  Added 2015.10.07

  The Staff here were wonderful. They ensured that we had everything to make our trip wonderful. Thanks especially to Amanda. Her advice was golden.
• Adam

  Added 2015.06.03

  They should to with the security deposit payed up front is the same thing as if they put a hold on the amount on the credit card .
• Isaac

  Added 2015.03.15

  I rented a car from this location from 18-26 November 2017 after a not-at-fault accident took away my car for good. My insurance covered all expenses. Victor did all the paper work and assured me I will not have to pay any extra costs. I was told by him there is a $150 hold on my card that will be released upon the return of the car. I was not asked at any point if I agree with any extra insurance. I returned the car on 25 and called in Monday 27 to make sure everything was ok. Victor told me everything is ok and the $150 hold on my card has been released. A week later I discovered a $54 charge on my credit card. Discount never try to contact me about this charge and no receipt was provided to me. When I asked for an explanation I was provided with a document which Victor had me sign and initial to agree with extra insurance daily for the rental duration. Customers do not get a copy unless they ask for it. I have never agreed with that. He mislead me into signing, telling me not to worry and that I'll not have to pay anything. When I tried to contact the branch manager Michael I was told he's not there. I went there in person and still no luck. I was told he has no direct phone. So customers be aware of this kind of practice and read every document they ask you to sign. The letters are very small like size 6 or so. Bring an eye loupe and do NOT trust this people. Total disrespect for customers wish or need and making you feel like an idiot for trusting them. Thank you for the awful experience Discount Car and Truck Rental Upper James Hamilton.
• Nicholas

  Added 2013.04.24

  To grow as a company they should learn to trust and provide services to everyone.