CAA Store Hamilton Mountain — Travel Agency in Hamilton

Reviews of CAA Store Hamilton Mountain

• Jeremiah

  Added 2016.05.20

  Very helpful travel agent staff. You can pre-book an appointment online but it seems like it doesn't connect with their system there as they had no idea we'd be showing up at the time we did.
• Gavin

  Added 2015.12.02

  Imagine yourself waiting the whole afternoon and whole night for a roadside tow. But no one ever come. That's what I got for my first 'premium' membership. And you can't even call them within 20 minutes holding because their volume is always higher than normal. CAA road assistant is just a waste of money! Because when you really in need you have to pay others to come in time. Totally disappointed by this NO LIMIT POSTPONED ROAD ASSISTANCE!!
• Colin

  Added 2015.08.26

  Amber Russell is amazing at her job so pleasant and very helpful. Wouldn't go anywhere else.
• Sebastian

  Added 2014.07.01

  Worst service i have ever had from the CAA travel team. We tried to ask a question of the service lady who had completly finished with the people in fron od us. They left the store and we asked if we need an appointment. The travel agent barked at us that they don't take appointments on the weekend and qe qould have to wait. She said another lady would be coming back soon and it was her turn because she did not want to wait in the store while she delt with the other people. We said that we would wait. She then got up put on her coat ans complained that she hasn't had lunch and was going to get a bite to eat. The experience went down hill from there. Very negative to us when she came back. The other lady still did not come back as of yet. She barked at us to come over and if we were quick she could help us. She asked a couple of questions then acted like we were stupid. She was very co densending to us. We will never go back to that store EVER! Stay away.
• Elijah

  Added 2014.06.16

  Staff is very helpful but you must be a member