Swarovski — Jewelry Store in Hamilton

Reviews of Swarovski

• Jonathan

  Added 2013.05.05

  I recently visited this store after my Swarovski necklace lost all of its crystals! The lady working first informed me they stood behind their products and she was so surprised they fallen out and told me she wanted to show it to her manager in the back. Upon returning her demeanor changed and she informed me that my necklace was a last years model and would look ugly if I had it repaired as it was "old" and ''worn". I paid to have it send away and fixed and two months later I went in after not having heard back from them. Apparently they tried to call me although here is no record of it on my call log. The jewelery may be beautiful but don't wait your time with this location. Rude staff and awful service from day one.