The Boot Shop Hamilton — Shoe Store in Hamilton

Reviews of The Boot Shop Hamilton

• Lucas

  Added 2016.10.01

  I find prices here slightly higher. Good selection of top quality footwear
• Gavin

  Added 2016.01.09

  Today I visited the Boot Shop’s direct competitor on Upper James, Miller Shoes, where I received incredible help, and left with not one, but two pairs of Blundstone boots. I have also told everyone I know about the terrible service I experienced, and the great service I got from Miller’s. I will never set foot in the Boot Shop again.
• Jayden

  Added 2015.08.14

  Possibly one of the worst customer service experiences I have had. I visited the store on Thursday November 23rd, was the only customer in the store, while 4 staff were working. I made a circuit through the store around 3 times looking for Blundstone boots, and not once did anyone greet me or ask me for assistance. I finally asked a woman who was at the cash stand where I might find them, she pointed vaguely to the back and said “they’re back there dear”. My name is not dear. I explained I had been there and couldn’t find them, she begrudgingly took me back to a small display tucked behind a corner. I thanked her and said I had a few questions to ask, one of which is if they would be included in a Black Friday promotion. I was told repeatedly, and rather rudely, that they weren’t going on sale, never go on sale, and she would be quite surprised if they ever went on sale. Dear. She then walked away.
• Adam

  Added 2015.08.12

  Great range of shoes and boots, I've bought all of my Blundstones from here
• Lauren

  Added 2015.04.03

  Other than that they do have good selections and friendly staff.
• Jesse

  Added 2015.02.17

  Good selection of safety footwear, unless you require metatarsals.
• Seth

  Added 2014.11.14

  I found the pair I wanted, and followed her to the cash, asking if a) they accommodated orthotics and b) if I could try on a pair in 12. She patted the counter and said “just leave that there dear, and I will look as soon as I’m done this bill”. There was not a single other costumer in the store. Another associate came up, and I thought that she would logically pass me over to her, since she was so busy with this bill. She didn’t. But she certainly made time for some chit chat. I checked the time on my phone, and it was now 2:07. No one made any move to get me the $230 pair of boots I wants to buy. I told myself that if by 2:08 no one got me the boots to try on I was leaving. 2:08 came and I said “thank you for your time” and made my way to the door. No one attempted to stop me. No one apologized. No one offered additional help. It was like I had to pass some kind of test to be able to buy shoes, which I had somehow failed.
• Joseph

  Added 2014.06.17

  Friendly staff, but give yourself at least an hour as they seem to be understaffed all the time. I've been here 3 times, as I get a certificate from my insurance company to purchase shoes here and every time I come, I always have to wait a while to be served. They also ways seem to be shortage in sizes.